PRIVACY POLICY

Solutions Lab OÜ (CIYgifts.com) is committed to protecting the privacy of customers and users. Based on this, we have developed the following privacy policy principles for collecting, using, publishing, transmitting and storing customer data. Our activities on the Internet are in accordance with all the laws of the Republic of Estonia and the relevant European Union legislation.

1. Collecting and using personal data
Personal data is data that OÜ Solutions Lab collects to identify or contact an individual. The collection of personal data may take place with the consent of the client in the following ways: 
– contact information (including name, postal address, telephone number, email address, preferred contact method) on our website or elsewhere;
– using your website through client account information or cookies; 
– when purchasing a product or order in our online store (online store may voluntarily provide personal information and personal information on a particular website. The required personal data may include name, address, postal code, e-mail address, telephone number and other information).

2. Collection of other data
We also collect unlisted data – data that can not be directly linked to one specific person (gender, age, language preferences, location). We can also collect customer activity data on our website. These data are aggregated and used to deliver more useful information to our customers, and we can find out which parts of the website, products, and services are most appealing. The aggregate data is treated as personal data in this Privacy Policy.

3. Collected personal data processing
By collecting personal information, we can inform our customers about product news, campaigns and future events. A customer who does not want to be in our newsletter list can remove it at any time. We use the personal information we collect for the delivery of goods and for the fulfillment of our obligations to the customer. For better customer service, OÜ Solutions Lab may disclose information about individual users to a third party that provides services to OÜ Solutions Lab and is committed to keeping the shared information confidential. The third party is, for example, our partner who has the task of postpaying goods sold in the online store.

4. Personal data protection
OÜ Solutions Lab applies all precautionary measures (including administrative, technical and physical measures) to protect the customer’s personal data. Access to data editing and processing is restricted to authorized persons.

5. Security
All personal information received by the OÜ Solutions Lab online store and sold through the purchase process will be treated as confidential. The encrypted data communication channel with banks ensures the purchaser’s security of personal data and bank details.

6. Privacy policy Terms and Conditions
We reserve the right to change the privacy policy if necessary. When you use our online store, we assume that you are familiar with these principles and agree to them. For any questions or concerns regarding any privacy policy or data processing, please feel free to contact us, we will try to help you in every possible way. Email us at info@ciygifts.com.klient.veebimajutus.ee

We wish you an enjoyable shopping experience.